Returns & Refunds Policy
Return Policy
Mitchell Evan's return policy varies depending on the product and whether or not you've tried it on. For any loungewear item, t-shirt, sweatshirt, sweatpants or dress, we accept returns on anything that is unworn and unwashed within 30 days of purchase. This applies for underwear and socks that are in its original packaging.
For underwear and socks that you've tried on, if you don’t love your first pair of underwear or socks, we'll send you a different size or style, or issue you a store credit. No return required. Our Try On Guarantee only applies to one pair of underwear or socks within 30 days of receipt.
No returns or refunds on final sale items.
Return By Mail
Return postage is not provided for orders under $50.
For orders over $50, please email info@mitchellevan.com to be issued a return shipping label.
Returns will be processed within 3-5 business days of receipt.
Refunds should appear on your account within 3-5 business days after processing.
Refunds will be made to the original form of payment.
Exchanges
If you would like to exchange your item, please return the item you wish to exchange and place a new order on our site.